Legal · The Maison
Refund Policy.
We offer a money-back guarantee within 14 days of package delivery to ensure the best possible customer experience.
If you are not satisfied with the item, please contact us immediately, and we will resolve the issue.
How to Request a Refund
Simply fill out our contact form with your order number. Once we receive and verify the order details, we will review the request.
- The returned product must be intact and sealed, exactly as it was delivered.
- No refund will be issued if the product has been damaged or opened.
- During the process, our team members may ask for additional information regarding the order.
Return Shipping
The customer is responsible for shipping the item back and covering any associated costs.