The Maison · Italy
A quiet
correspondence.
We answer letters the way we make pieces — slowly, and by hand. Write to us for a private viewing, a commission, or a question the rooms have not already answered.
I · Write to us
I · Write to us
Chapter I
Address the maison.
Every message reaches a person, not a queue. We reply within two working days — usually sooner, occasionally later, always by hand.
II · Channels
II · Channels
Chapter II
Four channels, one voice.
01
Customer Care
concierge.etoffe@gmail.com
Questions about orders, shipping, returns or aftercare.
02
Personal Shopping
stylist.etoffe@gmail.com
Guidance in choosing the right piece, size or gift.
03
Press & Partnerships
etoffe.brand@gmail.com
Media inquiries, collaborations and business opportunities.
04
Product Advice
info.etoffe@gmail.com
Any other questions about Etoffe or our pieces.
Hours of correspondence · Monday to Friday · 10.00 — 18.00 CET